Frequently Asked Questions

You could see different prices for the same product, as it could be listed by many Sellers.
Installation and demo are offered for certain items by sellers through the brand or an authorised service provider. Please check the individual product page to see if these services are offered for the item.
If mentioned in the sales package the wall mount for your television will be in the box. However, in some cases, the wall mount, if applicable for the model, will be with the installation team.
An item is marked as 'Out of stock' when it is not available with any sellers at the moment; you won't be able to buy it now. Use 'Notify Me' feature to know once it's available with sellers for purchase.
We do not take orders through our call center as of now. You can place orders online through our website, Mobile website or Mobile App only.
>Only one mobile number or Gmail ID can be registered for one account. These cannot be multiple registrations with a single mobile number or Gmail ID.
We do not have the option of choosing multiple modes of payment for a single order at this point; you can make payment using only one mode for one order.
Only In case any of ordered items are not available with us, you will receive an SMS regarding the same from us.
• Login to the site/app using your credentials• Click on ‘My Account’ page and select ‘My Orders’• You will see status of your order under “status” column.Additionally , we will be sending you SMS at every stage of your order shipping  &  Delivery.
* Product main page will open up with the enter your Area/Pin code”.Search for your pin code/delivery location. You will see list of all areas serviceable.* If your area is not serviceable, you will see a message on the screen.
Yes, most certainly. Your refund will be issued in the same mode in which the payment was made, provided you return the item(s) within 3 days of accepting its delivery.
We will inform you via SMS once your refund request is initiated. The bank usually takes 3-7 working days to process the amount. The credit to your account typically would be intimated by your bank directly.
Yes, certain products can be ordered in bulk quantity. These products are tagged as “Available in Bulk”.
All Products ordered in bulk quantity need to be prepaid only.
Order that has products in bulk quantity cannot be cancelled.