Last updated: December 15, 2020
We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is commensurate with the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you.
The type of Personal Information (including Sensitive Personal Data or Information) that Medxcart collects from the Users; The purpose of collection, means and modes of usage of such Personal Information by Medxcart; How and to whom Medxcart will disclose such information; How Medxcart will protect the Personal Information including Sensitive Personal Data or Information that is collected from the Users; How Users may access and/ or modify their Personal Information.
“Personal Information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available with Medxcart, is capable of identifying the person concerned.
“Sensitive Personal Data or Information” means Personal Information of any individual relating to password; financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological and mental health condition; sexual orientation; medical records and history; biometric information; any detail relating to the above as provided to or received by Medxcart for processing or storage. However, any data/ information relating to an individual that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law shall not qualify as Sensitive Personal Data or Information.
Types of personal information collected by Medxcart: A User may have limited access to the Website and utilize some of the Services provided by Medxcart without creating an account on the Website. Unregistered Users can access some of the information and details available on the Website. In order to have access to all the features and benefits on our Website, a User may be required to first create an account on our Website. As part of the registration process, Mdxcart may collect the following categories of Personal Information from the Users (hereinafter collectively referred to as “User Information”):
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:Email address
Mdxcart may keep records of telephone calls received and made for making inquiries, orders, or other purposes for the purpose of administration of Services. Internet use: Medxcart may also receive and/or hold information about the User’s browsing history including the URL of the site that the User visited prior to visiting the website as well as the Internet Protocol (IP) address of each User's computer (or the proxy server a User used to access the World Wide Web), User's computer operating system and type of web browser the User is using as well as the name of User's ISP. The Website uses temporary cookies to store certain data (that is not Sensitive Personal Data or Information) that is used by Medxcart and its service providers for the technical administration of the Website, research and development, and for User administration.
Medxcart will retain User Information only to the extent it is necessary to provide Services to the Users. The information which Medxcart collects from you may be utilized for various business and/or regulatory purposes including for the following purposes:
Registration of the User on the Website;
Processing the User’s orders / requests and provision of Services (including provision of safe Services);
Completing transactions with Users effectively and billing for the products/ Services provided;
Technical administration and customization of Website;
Ensuring that the Website content is presented to the Users in an effective manner;
Delivery of personalized information and target advertisements to the User;
Improvement of Services, features and functionality of the Website;
Research and development and for User administration (including conducting user surveys);
Non-personally identifiable information, exclusively owned by Medxcart may be used in an aggregated or non-personally identifiable form for internal research, statistical analysis and business intelligence purposes including those for the purposes of determining the number of visitors and transactional details, and Medxcart may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates;
Dealing with requests, enquiries, complaints or disputes and other customer care related activities including those arising out of the Users’ request of the Services and all other general administrative and business purposes;
In case of any contests conducted by Medxcart in which the User participates, the User Information may be used for prize fulfillment and other aspects of any contest or similar offering;
Verification of identity of Users and perform checks to prevent frauds; and
Medxcart may need to disclose/ transfer User’s Personal
Information to the following third parties for the purposes mentioned in
To Sellers and other service providers appointed by Medxcart for the purpose of carrying out services on Medxcart’s behalf under contract. Generally these contractors do not have any independent right to share this information, however certain contractors who provide services on the Website, including the providers of online communications services, will have rights to use and disclose the Personal Information collected in connection with the provision of these services in accordance with their own privacy policies.
To our affiliates in India or in other countries who may use and disclose your information for the same purposes as us.
To government institutions/ authorities to the extent required
a) under the laws, rules, and regulations and/ or under orders of any relevant judicial or quasi-judicial authority;
b) to protect and defend the rights or property of Medxcart;
c) to fight fraud and credit risk;
e) when Medxcart, in its sole discretion, deems it necessary in order to protect its rights or the rights of others.
If otherwise required by an order under any law for the
time being in force including in response to enquiries by Government
agencies for the purpose
of verification of identity, or for prevention, detection, investigation
including cyber incidents, prosecution, and punishment of offences.
In case of contests conducted by Medxcart in which the User participates, the concerned User’s information may be disclosed to third parties, also be disclosed to third parties to the extent necessary for prize fulfillment and other aspects of such contest or similar offering.
Medxcart makes all User Information accessible to its employees and data processors only on a need-to-know basis. All Medxcart employees and data processors, who have access to, and are associated with the processing of User Information, are obliged to respect its confidentiality.
Non-personally identifiable information may be disclosed to third party ad servers, ad agencies, technology vendors and research firms to serve advertisements to the Users. Medxcart may also share its aggregate findings (not specific information) based on information relating to the User’s internet use to prospective, investors, strategic partners, sponsors and others in order to help growth of Medxcarts's business.
Medxcart may also disclose or transfer the User Information, to another third party as part of reorganization or a sale of the assets or business of a Medxcart corporation division or company. Any third party to which Medxcart transfers or sells its assets will have the right to continue to use the Personal Information and/ or other information that a User provide to us.
Retention of the information:
Part of the functionality of the Website is assisting the Sellers to maintain and organize such information to effect sale and purchase of products. Medxcart may, therefore, retain and submit all such records to the appropriate authorities, or to Sellers who request access to such information.
The Website is also designed for assisting the Users to access information relating to pharmaceutical products. Medxcat may, therefore, retain and submit all such records to the relevant Users.
Medxcart will also ensure that User Information is not kept for a period longer than is required for the purposes for which it is collected or as required under any applicable law.
The links to third-party advertisements, third party
websites or any third party electronic communication services (referred
to as “Third Party Links”)
may be provided on the Website which are operated by
third parties and are not controlled by, or affiliated to, or associated
with Medxcart unless expressly
specified on the Website.
Medxcart adopts reasonable security practices and procedures to
include, technical, operational, managerial and physical security
in order to protect the Personal Information in its possession from
loss, misuse and unauthorized access, disclosure, alteration and
Medxcat takes adequate steps to ensure that third parties to whom the Users’ Sensitive Personal Data or Information may be transferred adopt reasonable level of security practices and procedures to ensure security of Personal Information.
You hereby acknowledge that Medxcart is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
Registered Address: 10, Jain Mandir Road Near Shiv Kalka Mandir Shahjanabad Bhopal 462001.